Uber returns to Madrid with few cars and limited only to the center
- It is a platform that connects users and professional drivers.
- The company wants to get to Valencia and Barcelona soon.
- On December 31, 2014, he suspended his activity in Spain due to a court ruling that prohibited him from providing services in the country.
Uber returns to operate in Madrid from this Wednesday, after fifteen months since a judge suspended throughout the national territory the activity of the American company. At ten o’clock in the morning, his new application, UberX, began to put users in contact with professional drivers , the great novelty of the service and legal shield to be able to operate.
From the company have expressed their willingness to continue expanding their activity in Spain after his return to Madrid and has recognized “have in mind” offer their services in Valencia or Barcelona.
VTC licenses, legal shield
The legal shield used by the company to return consists in operating vehicles that have VTC licenses, which allow vehicles to be rented with a driver. These permits are granted by the Community of Madrid and there are currently 1,500. These licenses are limited to one per thirty taxi drivers.
In this way, the company tries to avoid new problems with the taxi drivers, who last February already protested because the National Commission of Markets and Competition (CNMC) published a series of recommendations among which was urged to introduce greater freedom of access to the taxi market and car rental with driver (VTC).
We will report if there is any illegality in their return to the activity However, from the Madrid Taxi Federation they have already warned the company that they will report “if they see any illegality in their return to the activity”. “From the Federation we will use all the legal resources that we have at our disposal so that the Administration and the courts look after the current legality,” said Julio Sanz, spokesperson for the Federation.
Drivers who want to be part of Uber , in addition to having the VTC license, must be registered in the Social Security as self-employed or be constituted as a company; present your criminal record, the car’s technical file and the validity of the vehicle insurance. In addition, the company is responsible for choosing its drivers.
The minimum price per trip, which will be paid directly on the registered card , is five euros, as if you canceled the request. The final price of the route is framed in a rate that combines time (0.10 euros per minute) and kilometers (1.20 euros).
On its website, Uber compares itself with other services and says offering its services between 30% and 40% lower than other applications and taxi drivers. They give as an example a trip from the Plaza de Cibeles to Adolfo Suárez-Madrid Barajas Airport (T1), while Uber costs 20 euros, with other similar applications (such as Cabify, which also works with VTC licenses) would be 25 euros and with that of taxi drivers are 30 euros.
The service of the previous application, UberPop, stopped working in Spain on December 31, 2014, after the owner of the Commercial Court No. 2 of Madrid processed the Madrid Taxi Association’s claim against the company for unfair competition and temporarily suspend the use of this application, urging the operators and credit cards to cut all communication.
Availability of vehicles and zones
Some users have highlighted in social networks that there were no vehicles available when they tried to use one. This is because the company does not have many authorized drivers (although Uber does not offer specific data) in front of the almost 16,000 taxi drivers who work in the capital, which can make it difficult to use the application and cause delays.
The return of @Uber_ES to Madrid has generated too much interest. It will improve, but if you are in a hurry, it does not work for you pic.twitter.com/JSgZuwxSYd
– Javier de la Oliva (@javierdelaoliva) March 30, 2016
Another disadvantage that users have highlighted is that you can not schedule the service , that is, it is not possible to reserve a car in case you know what time you will travel to the airport tomorrow and if, in front of the few drivers there are, You want to make sure of the journey. Nor can you ask for this service outside the center or airport. In areas like Usera, Carabanchel, San Blas or Hortaleza, although it is not guaranteed, you may be lucky if there is a driver in the area . They can not be ordered in more remote areas such as Leganés, Vicálvaro or Alcobendas. However, it is possible to go from the operational zones to these others, as long as the driver accepts the trip.
How does UberX work?
In order to use Uber you must be registered, you can do it through the application or on its website . In both you must enter email, password, name and surname, phone number (will not be shown) and a credit card, since the payment to Uber is automatic and the company stays 25% of each trip.
To use this service you must download the uberX application and enter the email and password. Then you must indicate where you are, where you want to go and the ID number . The application shows you the nearest available drivers (name, photo, license plate and image of the vehicle), selects which one you want and tells you the waiting time, which is usually between three and seven minutes.